Non-Discrimination Statement
Advocate Program complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Advocate Program does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
Advocate Program provides reasonable accommodations to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). We also provide accessible language services to people whose primary language is not English, such as information written in other languages and other translation applications.
If you need these services, contact Milton Fonseca (information below). If you believe that Advocate Program has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:
Milton Fonseca, Performance & Quality Improvement Director
1150 NW 72 Ave, Suite 200, Miami, FL 33126
305-704-0200, ext 232
Miltonf@advocateprogram.org.
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Milton Fonseca is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.
